Platform Integrity &
Operational Rules

AltCloud.cc is built for performance and privacy. To maintain our high standards and prevent infrastructure abuse, we operate under the following rules.

Billing & Retention

Ensuring fair resource allocation and preventing "burn-and-discard" patterns.

  • 1

    3-Hour Minimum Billing

    All PAYG instances are charged a minimum of 3 hours upon deployment, even if deleted earlier. This prevents infrastructure abuse and ensures fair resource allocation.

  • 2

    Early Cancellation Fee (Before 12h)

    Cancellations between 3 and 12 hours after creation incur a surcharge of 40% on top of the total hourly usage cost. The fee is proportional to how long you used the instance. If your balance is insufficient to cover the fee, cancellation is blocked until 12 hours pass.

  • 3

    Free Cancellation After 12h

    After 12 hours of usage, you can cancel your PAYG instance at any time with no early cancellation fee. Standard hourly charges still apply for time used.

Deposits & Payments

How deposits are processed and what happens with pending payments.

  • 1

    Pending Deposit Tracking

    When you initiate a deposit, it appears as "Pending" in your transaction history with full payment details (wallet address, exact amount, coin type). You can review these details at any time.

  • 2

    48-Hour Auto-Cancellation

    If no on-chain payment is detected within 48 hours of creating a deposit, the transaction is automatically marked as "Cancelled". You can create a new deposit at any time.

  • 3

    No Refunds

    All completed deposits are final and non-refundable. Ensure you send the exact amount to the correct address.

Infrastructure Survival

Strict technical constraints to protect our IP reputation and network stability.

  • !

    Blocked Ports — Anti-Spam

    All outbound email ports are blocked to prevent spam and bulk email abuse.

    25

    SMTP

    465

    SMTPS

    587

    Submission

  • !

    Blocked Ports — Anti-DDoS Amplification

    UDP ports commonly exploited for DDoS amplification attacks are blocked outbound.

    17

    QOTD

    19

    CHARGEN

    1900

    SSDP

    11211

    Memcached

  • !

    Blocked Ports — Anti-Malware

    Ports used by worms and ransomware (WannaCry, EternalBlue) are permanently blocked.

    137-139

    NetBIOS

    445

    SMB

  • C

    PPS Rate Limiting

    SYN packet limits are enforced to mitigate outbound DDoS activity from our network.

  • D

    No Nested Virtualization

    Running hypervisors (Proxmox, VMware, KVM) inside our instances is strictly prohibited to ensure node stability.

Balance & Continuity

Prepaid management and automated service protection.

Prepaid Only Model

"Balance must be positive before any deployment can be initiated."

!

Auto-Cut (Suspension)

Services are automatically suspended if the balance reaches $0.00.

X

Auto-Delete (24h)

Suspended instances are permanently deleted after 24 hours of zero balance.

Fair Use Policy

These rules are enforced automatically to ensure the best performance for all AltCloud.cc users. PAYG instances require a 3-hour minimum billing per deployment.

Deploy with Confidence